Terms of Service

Terms and Conditions of Use – Lucy & Rose Auckland

This website is operated by Lucy & Rose Auckland. Throughout this site, the terms “we,” “us,” and “our” refer to Lucy & Rose Auckland. By accessing this website and using our services, including purchasing products, you agree to comply with and be bound by these Terms and Conditions (“Terms of Use” or “TOS”), as well as any additional policies referenced herein.

Please read these Terms carefully. If you do not agree to all the terms, you may not access the website or use our services.


1. Online Store Terms

By using our services, you confirm that you are of legal age in your jurisdiction or have obtained consent to allow minors under your care to use this site.

You may not use our products for illegal purposes or violate any local laws. Transmitting viruses or malicious code is strictly prohibited. Breaches of these Terms may result in immediate termination of your account and services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

While we take care to protect your information, certain data (excluding credit card information) may be transferred unencrypted over networks. Credit card data is always encrypted.

You may not reproduce, copy, sell, or exploit any part of our services without express written permission.


3. Accuracy and Timeliness of Information

We strive to provide accurate and up-to-date information but cannot guarantee completeness or current accuracy. Materials on this site are for general information purposes and should not be the sole basis for decisions. You are responsible for monitoring updates to our site.


4. Modifications to Service and Prices

Product prices and availability are subject to change without notice. We may modify or discontinue services at any time without liability.


5. Contract Formation

Products displayed are not a legally binding offer but an online catalogue. By clicking “Buy,” you submit an offer to purchase. Order confirmations via email do not constitute acceptance; contracts are formed upon shipment of products.


6. Products and Services

Certain items may be available exclusively online in limited quantities and are subject to our Return Policy.

We strive to display colors and images accurately, but we cannot guarantee that your device will reflect true product colors.

We may limit sales by person, region, or jurisdiction.


7. Billing and Account Accuracy

You must provide accurate, complete, and current account and purchase information. We reserve the right to limit or cancel orders at our discretion.


8. Optional Tools

We may provide access to third-party tools, which are offered “as is.” We are not responsible for their performance or availability.


9. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content or policies.


10. User Comments and Submissions

By submitting comments or ideas, you grant us the right to edit, publish, and use them without compensation or obligation to maintain confidentiality.


11. Personal Information

Your submission of personal information is governed by our Privacy Policy.


12. Errors, Inaccuracies, and Omissions

We reserve the right to correct errors or omissions and update information at any time without notice.


13. Prohibited Uses

You may not use the site for unlawful purposes, to infringe intellectual property, or harass others. Violations may result in immediate termination.


14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted or error-free service. Use of our services is at your own risk.


15. Indemnification

You agree to indemnify and hold harmless Lucy & Rose Auckland from any claims arising from your breach of these Terms.


16. Severability

If any provision is deemed unlawful or unenforceable, it will not affect the validity of remaining provisions.


17. Termination

Obligations and liabilities incurred prior to termination will survive.


18. Entire Agreement

These Terms constitute the entire agreement between you and Lucy & Rose Auckland, superseding prior agreements.


19. Changes to Terms

We reserve the right to update or revise these Terms at any time.


20. Contact Information

Questions about these Terms should be sent to:
📧 info@lucyandrose-auckland.com