Our Customers Speak
Ten Years of Heart & Elegance
I’m Lucy — when I first opened this little boutique, my hope was simple: to create something meaningful for my daughter, Rose, and to share our love of timeless style with others.
The journey hasn’t always been easy. There were long nights, quiet worries, and moments of doubt. But your support — every message, every purchase, every kind word — turned those moments into milestones. Together, we’ve grown into something truly special.
Now, as we celebrate 10 beautiful years, this is our way of saying thank you — for believing in us, for growing with us, and for being part of the Lucy & Rose story. ❤️
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FAQ
Each order is carefully prepared with love and attention.
- Processing time: 1–3 business days
- Delivery time: Approximately 6–9 business days after dispatch
You’ll receive a tracking number as soon as your order is on its way.
Please note that delivery times may vary slightly depending on your location and local postal services.
We want you to love your purchase! ❤️
If for any reason you’re not completely satisfied, you may return your item within 14 days of delivery.
To start a return, please contact us!
We’re always here to help! 💕
If you have any questions about your order, sizing, or products, please contact our customer care team at
We aim to respond to all enquiries within 1–2 business days.